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Residential Moving Services

Residential Moving Questions

Yes, both, at no extra charge. Beds, bunk beds, cribs, dining tables, shelving - anything that has to come apart to leave the house comes apart, and goes back together at the destination. Beds are reassembled the same day, so nobody sleeps on a mattress on the floor. Mattresses and box springs come off their frames and go into mattress bags for the journey.

Yes, and those are the rooms most estimates miss. Attics, basements, crawl spaces, garages, outbuildings, and anything stored outdoors - patio furniture, grills, yard equipment - all need to be in the estimate rather than discovered on move day. It's the single most common reason a move runs longer than estimated.

Usually with partial disassembly. Narrow stairwells, awkward turns at the top of a flight, and doorframes with no clearance to spare are routine in Louisville's older housing, and the answer is almost always taking the piece apart rather than forcing it. Where the banister is the obstacle, we remove it and put it back. Tell us the piece and the staircase at your estimate and we'll give you a straight answer on whether it will go.

Plan on about one truck for every 1,600 square feet of furnished space. Each truck is 26 feet long, 7 feet 9 inches wide and 6 feet 10 inches high inside, with a liftgate or ramp, and there's no cap on boxes or weight. A densely furnished home or a full basement is usually what turns a one-truck move into a two-truck move. For two or more trucks, we pack the day before.

We can't transport flammables or fuels, propane tanks, aerosols, paint, pool chemicals, ammunition or explosives, perishable food, or plants over long distances. We also don't move sheds, saunas, or grandfather clocks, and we don't take grand or baby grand pianos - for those we'd point you to Gist Piano Center. Upright pianos, safes between 300 and 500 pounds, treadmills, and large massage chairs we do move, for a special-item fee confirmed with your estimate.

Yes, we can dispose of furniture for a fee - just tell us at your estimate so it's built into the plan. If the home also needs cleaning afterward, we work with a partner we're happy to refer you to.

Two things. Disconnect your washer and dryer - we move appliances but don't connect or disconnect them, because a faulty water line causes a flood at the worst possible moment. And take televisions off their wall mounts if you can; we'll wrap and move them, but we don't re-mount them at the other end.

We place furniture where you want it rather than leaving it in the middle of a room, and set boxes down in the room they belong to. Everything we took apart goes back together at no additional charge. Before the crew leaves, your crew chief walks you through the itemized Bill of Lading, which is your receipt. Payment is due at completion by cash, check, or tap-to-pay card, with a 3% service charge on cards that cash and check avoid.

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